BILLING & FINANCE
At Beyond Boundaries Behavioral Health, we are committed to ensuring access to high-quality mental health care while reducing financial stress. Whether you’re using insurance or paying privately, we offer transparent pricing, flexible support, and clear guidance every step of the way.
Visual Fee Table – Common Services
Note: We accept HSA/FSA cards, credit/debit cards, and checks (in-person only). All fees are due at the time of service unless otherwise arranged.
| Service Type | Rate | Notes |
| Comprehensive Intake Screening | Free | Ensures appropriate placement; no cost to the client |
| Comprehensive Diagnostic Assessment | $175 | Initial evaluation with clinical recommendations |
| 60-Minute Psychotherapy Session | $150 | Standard full-session rate |
| 45-Minute Psychotherapy Session | $125 | Often used for follow-up or established client sessions |
| 30-Minute Psychotherapy Session | $105 | Appropriate for brief check-ins or targeted interventions |
| Missed Appointment / Late Cancellation | $110 | Charged if less than 24-hour notice is given |
| Sliding Fee Discount Program | Varies | Based on income; ranges from 90%–20% off eligible services |
Cancellation Policy
A 24-hour notice is required for cancellations. Failure to do so will result in a $110 cancellation fee. This ensures availability for others in need of care.
Accepted Insurance Providers
We are in-network with most major plans, including:
· Blue Cross Blue Shield (excluding Blue Local, Blue Value, Blue Home, Blue Essentials)
· Aetna
· Cigna
· UnitedHealthcare / Optum
· Medicaid (North Carolina and Georgia)
· Medicare
· Ambetter
· Tricare (Out-of-network certified; Prime requires PCM referral)
· Humana
· Medcost
· Most Commercial Insurance Plans
· Most Employee Assistance Programs (EAPs)
If your plan is not listed, call us—we’re happy to verify coverage.
Sliding Fee Discount Progam (SFDP)
No one will be denied access to services due to inability to pay. There is a discounted/sliding fee available based on family size and income.
We provide a Sliding Fee Discount Program for clients whose household income is at or below 200% of the Federal Poverty Guidelines.
Eligibility Requires:
· Proof of income (tax return, W-2, or 2 pay stubs)
· Completed SFDP application
· Reassessment annually or with major financial changes
| Family Size | 100% FPG ($) | 200% FPG ($) | Nominal Fee | Sliding Discount |
| 1 | $15,060 | $30,120 | $0–$10 | 90% – 20% |
| 2 | $20,440 | $40,880 | $0–$10 | 90% – 20% |
| 3 | $25,820 | $51,640 | $0–$10 | 90% – 20% |
| 4 | $31,200 | $62,400 | $0–$10 | 90% – 20% |
| 5 | $36,580 | $73,160 | $0–$10 | 90% – 20% |
| 6 | $41,960 | $83,920 | $0–$10 | 90% – 20% |
| 7 | $47,340 | $94,680 | $0–$10 | 90% – 20% |
| 8 | $52,720 | $105,440 | $0–$10 | 90% – 20% |
The No Surprises Act Disclosure- Good Faith Estimate
If you are uninsured or elect not to use insurance, you are entitled to a Good Faith Estimate that explains the expected cost of your care.
· You may request a written estimate before your appointment
· If your bill is $400+ more than the estimate, you can dispute it
· Keep a copy of your estimate for reference
Learn more: cms.gov/nosurprises
Questions? Call 1-800-985-3059
Need Help Understanding Your Benefits?
Our billing department is here to assist with:
· Verifying insurance coverage
· Explaining co-pays, deductibles, and coinsurance
· Navigating out-of-network and private pay options
📞 Call us at 1.888.711.7992
Or email us at info@beyondboundariesbh.com
Beyond Boundaries Behavioral Health, PLLC – Charlotte Metropolitan
10316 Feld Farm Lane, Suite 100, Charlotte, NC 28210
Beyond Boundaries Behavioral Health, PLLC – Piedmont Office
701 E Roosevelt Blvd, Bldg. 200, Suite BMonroe, NC 28112
Beyond Boundaries Behavioral Health, PLLC – Raleigh-Durham Metropolitan
1033 Dresser Court. Raleigh, NC 27609
Beyond Boundaries Behavioral Health, PLLC – Atlanta Metropolitan
3069 Amwiler Road, Suite 10, Atlanta, GA 30360
