Key Links & Frequently Asked Questions (FAQs)

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FAQs

Getting Started

How do I get started with services (what is the enrollment process)?

To begin services, please contact our office by phone or through our website. A member of our team will gather some initial information and help schedule your first appointment. You’ll receive enrollment paperwork, including consent forms and privacy policies, to complete prior to your visit.

At your initial session—known as the Comprehensive Intake Screening—you’ll meet with a Clinical Intake Specialist who will review your medical, social, and behavioral history through a Comprehensive Intake Screening. Based on your needs and goals, you’ll be matched with a licensed therapist who will complete a full clinical assessment, develop a personalized treatment plan, and initiate ongoing therapy and any additional case management services that may support your care.

General Questions About Counseling

Should I be embarrassed about seeking counseling

There is no reason to feel embarrassed. Seeking counseling is a proactive and responsible step toward improving your mental health, not a sign of weakness.

Will you make me talk about things that I don’t think matter (like my childhood)?

In the initial assessment, your therapist will ask some background questions (including early life) to understand you fully. After that, therapy focuses on what’s relevant to your current concerns and goals, and you won’t be forced to discuss topics you find unhelpful.

Will you “fix” me or my problems?

Therapy isn’t about a therapist “fixing” you, because you are not broken. Instead, the therapist works with you by providing guidance and tools to help you understand your challenges and make positive changes yourself.

Are my problems serious enough for counseling?

If an issue is causing you distress or interfering with your life, it is serious enough for counseling. There’s no minimum severity required—any concern affecting your well-being or daily functioning is worth addressing, and seeking help early can prevent things from getting worse.

How do I choose the right therapist?

Look for a therapist with the appropriate qualifications and experience for your concerns, but also someone you feel comfortable with. An initial consultation can help you assess their communication style and personality; feeling safe and understood by the therapist is crucial for effective therapy.

Our Services and Treatment

Does your staff prescribe medication?

No. Our clinicians are therapists (not medical doctors), so we do not prescribe medication. If we believe medication might help, we can refer you to a physician or psychiatrist and will coordinate with them while we continue to provide therapy.

Do you offer Applied Behavior Analysis (ABA) therapy?

Yes. We provide behavioral therapy based on ABA principles for individuals with autism. Our evidence-based program (Research-Based Behavioral Health Treatment) uses ABA techniques to reduce challenging behaviors and build communication, social, and daily living skills in a personalized way.

Do you provide family counseling?

Yes. We offer family therapy to improve communication, resolve conflicts, and strengthen the family support system. Involving family members in therapy can increase understanding and help everyone cope more effectively.

Do you offer school-based services or work with schools?

Yes. We collaborate with schools to support students’ mental health. With permission, our clinicians can coordinate with teachers and school staff (and even provide on-site therapy when appropriate) to ensure consistent strategies are used to help the student succeed both at school and at home.

What age groups do you serve?

We serve clients from adolescence through older adulthood. Our team works with teenagers, young adults (including college students), adults in mid-life, and seniors, tailoring our approach to each life stage. We also have expertise in supporting neurodivergent individuals and those with developmental disabilities across these age ranges.

Autism and Developmental Disorders

What is Autism Spectrum Disorder (ASD)?

Autism Spectrum Disorder (ASD) is a neurodevelopmental condition characterized by challenges in social communication and the presence of restricted or repetitive behaviors and interests. It is described as a “spectrum” because symptoms and abilities can vary widely from person to person, ranging from mild to more severe.

How can therapy help individuals with Autism Spectrum Disorder?

Therapy can help individuals with ASD improve communication, social interaction, and daily living skills while reducing challenging behaviors. Approaches such as behavioral therapy (including ABA-based techniques), social skills training, and specialized counseling (often with family involvement) support learning and coping, leading to greater independence and quality of life for the person with ASD.

What are Intellectual and Developmental Disorders (IDD)?

Intellectual and Developmental Disorders (IDD) are conditions that begin in childhood and cause significant limitations in intellectual functioning and adaptive skills (everyday practical and social skills). In other words, individuals with IDD have difficulties with learning, reasoning, or problem-solving, and may need support with daily activities throughout life (for example, people with intellectual disability, which can occur in conditions like Down syndrome).

Are my problems serious enough for counseling?

Therapy for individuals with IDD focuses on building practical skills, improving communication, and managing behaviors to enhance independence. This may include skill-building interventions (such as speech therapy or life-skills training), positive behavioral strategies to reduce challenging behaviors, and support or training for families/caregivers to ensure consistency and help the person thrive in daily life.

Beyond Boundaries Behavioral Health, PLLC – Charlotte Metropolitan

10316 Feld Farm Lane, Suite 100, Charlotte, NC 28210

Beyond Boundaries Behavioral Health, PLLCPiedmont Office

701 E Roosevelt Blvd, Bldg. 200, Suite BMonroe, NC 28112

Beyond Boundaries Behavioral Health, PLLC – Raleigh-Durham Metropolitan

1033 Dresser Court. Raleigh, NC 27609

Beyond Boundaries Behavioral Health, PLLC – Atlanta Metropolitan

3069 Amwiler Road, Suite 10, Atlanta, GA 30360